ABOUT QUESTION AND ANSWER
Hi, we have listed FAQs as many as possible which are often questioned by customers. You may input keyword to search your interested topics. If you don’t find the interested topics, we will advise you to click left column ”shooting of problem”, finding your answers further.
01
What do you need for Quotation ?
We need 2D part drawing & 3 D drawing, and specific mold & part requirement. Or samples.
02
What’s your mould lead time ?
Normally mould finished in 4-5 weeks, it depends on the mould structure and Size.
03
What’s your quote time ?
We’ll give you an offer in the shortest possible time, usually 1-2 days.
04
How about the tolerance ?
Mold tolerance is 0.005mm, product tolerance is 0.02mm (affected by shrinkage ratio).
05
What Steel do you usually use What standard mold components do you usually use ?
P20, S136, NAK80, SKD61, 420SS. The standard components from LKM, HASCO (for export mold), DME (for export mold). For hot runner systems, we often use YUDO, MOLDMASTER, HUSKY, INCOE.
06
How about your mould payment terms ?
Mould Payment terms: 40%-30%-30% or 50% -25% -25%.
07
How about the part payment terms ?
Part payment terms: 30%-70% in most cases.
08
What’s your after sales ?
For any products quality problems, we will replace at our expense. However, we will need to establish a clear quality inspection criteria at the beginning stage of the project.
We also have an CRM system to keep work history with all customers.
09
What’s design software do you use ?
UG, Pro-E, Master cam, Solid works, 3D max, AutoCAD, CAM.
Drawing format( 2D file- dwg, dxf/pdf, jpg), 3 D model format( igs, x_t, prt)
If you do not get a satisfactory answer, you can also contact us through the form below, we will give you a reply in the shortest possible time, give you the most satisfactory answer.
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